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We present Cesare and Dea, two virtual assistants at the service of travel agents and travel designer, who allow quick responses to satisfy any type of request.

Cesare is a real virtual operator capable of accurately processing any type of product; hotel reservations, transfers, complete packages and entire itineraries, simply based on customer requests. Its proposals, in addition to being quickly bookable, can be saved or further customized by the operator in just a few simple clicks.

Dea, a faithful companion, supports Cesare by providing the customer with various kinds of pre- and post-sales support, from the status of the procedures to the search for information regarding different products.

The creation of these two virtual assistants intersects with the “LAB Travel Creations” project by Master Group World (as anticipated by our President Lino Cangemi, a project that starts from afar, from the union of the dreams of professionals who feed on the future). The MGW Innovation & Technology Team works intensely through the excellent guidance of Nello Migliaccio, who states: “We are working to transform certain dreams into reality, bringing significant innovations into the work of the Tour Operator, applying cutting-edge solutions and on the rise. Soon Cesare and Dea will allow us to offer online consultancy services and useful automations for those who want to have more experience than the always present and very active People of Master Group. These are two important technological solutions which, by exploiting artificial intelligence and the brutal computational power of cloud computing, will allow our customers to work more effectively, faster and more efficiently. The constant development of these "new colleagues" is creating a winning combination, which will significantly revolutionize the work of our partners, maximizing productivity and promoting the satisfaction of their customers.

Luca Rota Nodari's masterful pencil defined the contours of the two protagonists, and he tells us: "The creation of characters that took up the imposing Italian identity, recognizable throughout the world, and made it contemporary, young and dynamic was a beautiful challenge! I am satisfied with the result obtained, and I admit that making them was a lot of fun; the greatest contribution in this adventure was the guidance of President Lino Cangemi, from whom Cesare and Dea had their authentic origins. The attention to detail was obsessive. I'm happy to have hit the mark and enriched the MGW family; I can't wait to be able to bring many new projects to life!”

Valentina Napoli - Marketing Specialist - declares that: "in a world as complex and frenetic as tourism, innovation is essential to differentiate ourselves on the market, and offer experiences that live up to expectations, and in the futuristic vision of Master Group World all this becomes possible. Thanks to an intense creative process and the collaboration, commitment and intuition of numerous professionals, this project has been animated and enriched; I am convinced that these two new "virtual colleagues" will radically transform the experience of our online channels and will accompany us daily on the path to conquering the international market".